How to cancel my Sky and send Receiver

[Aldin]

Good Evening.

I am sorry that I write in English,I hope someone can help me. 

I want to cancel my Sky and send back the Receiver.

It is too much money for me right now,I just got a kid,so I have priorites 🙂

Thanl you,God bless you. 

[digo]

You have a monthly notice period?

Is required.

[Aldin]

Thank you for reply. 

No problem. I understand.

Can you tell me where/how should I do it,and where should I send back my Receiver ?

[digo]

"No problem. I understand."

Yes or no?

https://community.sky.de/t5/Abonnement/Sky/m-p/564310/highlight/true#M66929

[Aldin]

To be honest I dont know.

I thought I need to wait for a month,sorry.

[digo]

The service here will be stopped, next days, for two weeks.

You can call the service or write with chat.

Look at your contract!

You need the customer number!

The service speaks English, but unfortunately poor German.😅

[Aldin]

WOW

So you cant help me ?

[digo]

"The service here will be stopped, next days, for two weeks.

You can call the service or write with chat."

Sorry!

[Aldin]

I have found both: vertragsnummer und kundenummer.

[digo]

It's too late today too.

Whether a moderator is still reading it and can contact you???

I don't believe.

Waiting for a response on Tuesday.

[Aldin]

I hope so.

Thank you for your time 🙂

[digo]

Otherwise, do it in writing.

Sky Deutschland in 22033 Hamburg

Cancellation buttons are a disaster at SKY!

[Aldin]

I will try some of the options.

Thank you one more time.

Have a nice evening

[miika]

Found it, its hidden.

Regular Cancelation =Reguläre Kündigung 

https://www.sky.de/online-kuendigung?intcmp2=core:footer:cancellation:leg:can

Have a nice day