10.06.2020 19:13
Hello sky Community 🙂
I really hope to get some support for my situation from you guys 🙂
Back in the time (around 3 years ago I would say) I sign a Sky package to get many channels and also a special price for the TV.
I moved already from one apartment to another one and I am not using Sky since them.
I did the package cancellation but somehow I am still getting 4,99€ from my account every month.
I was checking the sky.de/konto and I realize I have this topic open "Service- und Gerätebereitstellungspauschale". Which means the price for service (??? 🤑 ) and the device which I still have.
My question is, how do I do the cancelation of everything and how is the process to give my receiver back? Should I pay something to give it back? Should I fill some form?
Help me 🤓
Thanks a lot!
12.06.2020 09:42