Can not receive Activation Email

[gilmor]

Hi, I purchased a monthly entertainment ticket yesterday and I don't get the activation email. I asked the website to resend the email 5 times, I checked spam folder, etc.. I see 4.99 euros were already paid from my bank account.

I don't have a "customer number" so I can't contact you through the website.

Thank you and good day

[Sanny_G]

Hello gilmor, sorry for the late reply.

I hope that everything has already been sorted out. If not, send me your email address via private message. To do this, go to my profile and click "Nachricht".

Regards, Sanny