14.04.2019 12:09
Hi Admin
I have an issue in age verification, Money deducted from bank account but I can't verify my age as I don't have a German passport.
Pl help or advise how do I get a refund.
MOD EDIT: Concerns have been clarified via https://community.sky.de/message/674097. Therefore, this thread closed.
14.04.2019 14:01
Hi ppspune,
I'm in the same situation -- from searching, I found that for non-German passport, you have to use Post-Ident to complete the age verification.
Moderators in this forum can start this process according to this thread I found: Age Verification for SkyTicket