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Age verification (no German ID) Subscription paid

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Geräuschemacher
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Age verification (no German ID) Subscription paid

Hello

I signed for Sky ticket without problem, but at the end the system asked for an Age verification, which I couldn't do it because I am not a German citizen, already tried contacting the phone number without success.

Sky ticket was already charged from my Paypal account.

How can I start the verification process using a different method?

Thanks in advance

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Regie
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Re: Age verification (no German ID) Subscription paid

This is done by means of a postident procedure.

Altersverifizierung ohne deutschen Pass

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Geräuschemacher
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Re: Age verification (no German ID) Subscription paid

Yes, How can I start that postident procedure?

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Regie
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Re: Age verification (no German ID) Subscription paid

Wait for a moderator and then send him your data via private message.

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Moderator
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Post 5 von 13
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Re: Age verification (no German ID) Subscription paid

Hello montogeek,

please excuse the late response. I need the following data via private message from you:

customernumber:
form of address:
name:
surname:
place:
street:
house number:
zip code:
mail:
phone number:

https://community.sky.de/docs/DOC-1005

Regards, Nadine

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Geräuschemacher
Posts: 1
Post 6 von 13
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Re: Age verification (no German ID) Subscription paid

Hi,

I have the same issue, I have my German ID but it in a different format, I am not able to verify my age and my PayPal account has already been deducted.

Regards,

Amoghavarsha

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Moderator
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Post 7 von 13
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Re: Age verification (no German ID) Subscription paid

Hello Amoghavarsha,

you received a privat message.

Regards, Nadine

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Posts: 5
Post 8 von 13
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Re: Age verification (no German ID) Subscription paid

Hello,

I have the same problem. I am not a German citizen and I cannot verify age. I have already subscribed through PAYPAL. Please tell me what to do??

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Geräuschemacher
Posts: 1
Post 9 von 13
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Re: Age verification (no German ID) Subscription paid

i have this problem also. Why can’t they create a better solution for this? please send whatever I need to fix this.

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Regie
Posts: 20,073
Post 10 von 13
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Re: Age verification (no German ID) Subscription paid

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Geräuschemacher
Posts: 2
Post 11 von 13
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Re: Age verification (no German ID) Subscription paid

Hallo,

 

Kann man noch mit diesem Link Alter verifizieren, wenn man keinen deutschen Reisepass or ID hat? 

Ich bin in der gleiche Situation als anderen: ich habe mit Paypal bezahlt, aber ich kann leider meinen Alt nicht bestätigen...

Kundernummer: 4755933389

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Geräuschemacher
Posts: 2
Post 12 von 13
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Betreff: Age verification (no German ID) Subscription paid

Hallo,  

Kann man noch mit diesem Link Alter verifizieren, wenn man keinen deutschen Reisepass or ID hat? 

Ich bin in der gleiche Situation als anderen: ich habe mit Paypal bezahlt, aber ich kann leider meinen Alt nicht bestätigen...

Kundernummer: XXXXXXXXX

 

MOD-EDIT: Persönliche Daten entfernt.

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Regie
Posts: 20,073
Post 13 von 13
33 Ansichten

Re: Age verification (no German ID) Subscription paid

Nein...

 

 

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