5 Antworten Neueste Antwort am 10.06.2018 09:24 von Nadia K. RSS

    English option

    salloubun

      MY Sky box has updated overnight. my kids have gone to watch Nickelodeon this morning and when they press “i” on the remote the language option does not appear to switch to english like it did previously to the update. How do I switch English shows over to OV?

        • Re: English option
          sur

          Unfortunately, there is no  english language option on the TV-Box as well as aon a couple of other devices. The only possibility for an english language option ist via web or Apple-TV (Re: Das neue Sky Ticket kommt - Teil 1: Sky TV Box

          A fix for this problem ist promised "shortly", although with no exakt timeframe.

            • Re: English option
              salloubun

              Thanks. I think we will just cancel our subscription then as it’s useless to us if we can’t watch in English. poor decision by sky. I’m sure they will loose a lot of customers due to this. I know Germans who only watch shows in original versions and won’t be happy with that option being taken from them either.

                • Re: English option
                  sur

                  salloubun schrieb:

                  .... I think we will just cancel our subscription then as it’s useless to us if we can’t watch in English. ...

                  That's exactly what I did. As soon, as the problem is fixed, I might subscribe again.

                  ...I know Germans who only watch shows in original versions and won’t be happy with that option being taken from them either.

                  Yep - that would be me (though Austrian)

                  Unfurtunately it can be a bit tricky at times, as sky doesn't provide captions budt it's definitely worthwhile watching in English - even when I don't get every word.

              • Re: English option

                Hi salloubun, sorry for the inconvenience! We're working to fix it as soon as possible. After the bug is fixed, the English audio option will be available again. Kind regards, Nadia