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sky ticket player bug

Special Effects
Posts: 21
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sky ticket player bug

Hello SKY Ticket, how are you?

im still with some bugs in the Sky ticket player for Mac..

during days i am selecting any movie included in the "film package" that I payed in order to watch, but after click in "play" button...the sky ticket player software got opened, but no movie show :S

is so frustrating...

just in the layout of sky ticket player appear the message: "Du hast noch nicht genug?" and die button "Los gehts"

please your support

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Regie
Posts: 19,109
Post 2 von 7
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Re: sky ticket player bug

support: 14 days of waiting.

And then they have to say: please wait. We are informed. And there is no solution, sorry. Please be patient.

Regie
Posts: 19,109
Post 3 von 7
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Re: sky ticket player bug

is your quicktimeplayer open ?  may be this is the reason of your troubles.

Special Effects
Posts: 21
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Re: sky ticket player bug

I never use quicktime player, so is always closed.

the first days sky ticket playes was working good with the same configuration of my Mac, but days ago suddenly  is not playing any movie

Regie
Posts: 19,109
Post 5 von 7
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Re: sky ticket player bug

delete the player

clean the registry with a programm

and download of the player again

give it a try ?

Regie
Posts: 19,109
Post 6 von 7
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Re: sky ticket player bug

could you use the ticket playing films with another Laptop, PC, smartphone ... ?

Special Effects
Posts: 21
Post 7 von 7
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Re: sky ticket player bug

You send a new update for the Mac application, I download it and the problem is solved.

So the issue was with the app

Thank you!

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