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Something wrong with German ID

wsy667
Geräuschemacher
Posts: 1
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Something wrong with German ID

Sorry, but I don't have German ID. How to do the age verification without German ID

 

thanks

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miika
Regie
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Betreff: Something wrong with German ID

@wsy667Please wait until tomorrow. The support´ll tell you what to do. Its: postident procedure.

BenjaminM
Moderator
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Something wrong with German ID

Hello @wsy667,

unfortunately it is generally not possible to activate a Sky Ticket contract online without a German passport or ID card. In this case, we are initiating a post-ident procedure. Once this comes back positively, the contract is activated. Currently, this can take between 10 days and 4 weeks. If you do not agree to the post-ident procedure, we will of course cancel the contract.

Then I'll be happy to arrange that. Please send me a private message with the following data:

- Customer number
- Surname
- Name
- Address
- Email address

To send me a private message open my profile and click on message (Nachricht).

Regards,
Benni

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