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Cancel my subscription

opiumated
Geräuschemacher
Posts: 3
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Cancel my subscription

Can someone help me here I would like to cancel my subscription. I sent one of the admin a message but couldn't get any reply last month and I really don't want to keep paying for something I don't use at all. 


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KatjaZ
Moderator
Posts: 4,572
Post 2 von 4
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Re: Cancel my subscription

Hi @opiumated

 

I'm going to help you. Please write me a private message with your customer number. 

 

For data matching I also need your date of birth and the name of the bank we have on file. 
If you have specified PayPal or transfer yourself, your address. 
If you pay by credit card, please enter the last four digits of your credit card number. 


And this is how you write to me: Click on my name to get to my profile and then on "Message".📨

 

Regards

Katja

Binomu
Special Effects
Posts: 4
Post 3 von 4
241 Ansichten

Betreff: Cancel my subscription

Halo Katja, i have the same problem, can i also send you a private messege?

axels
Moderator
Posts: 8,182
Post 4 von 4
206 Ansichten

Re: Betreff: Cancel my subscription

Hello @Binomu,

 

please write me your customer number by private message. For data comparison, I also need your date of birth and the name of the bank we have on file. If none is specified, then the current address. In the case of credit cards, the last four digits.

 

Here's how to do it: Click on my Profile and then on "Message".

 

Regards
Axel

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