Same problem here! No e-mail with costumer number, no german id / passport.
No problem in doing the PostIdent, but I suppose they must give us something so we can do the process - on-line preferably, cause otherwise it is two weeks paid with no access to the content.
I really hope there is a solution.
IT GETS BETTER -- THEY OFFER A NEW NUMBER BUT IT DOESNT WORK!!!!
At least i have a customer number now...i actually have 2 now.
WHAT A JOKE
Sky Ticket is just for big girls and boys. Is that you? We have to make sure that minors do not book a ticket without parental consent. Unfortunately we could not verify your age automatically.
Please take your identity card or passport with you and click on the link. You will need some additional data, it only takes 2-3 minutes.
It does not work? Simply copy the link from the button and paste it into the address bar of your browser.
Then it starts with your new ticket ... Have fun!
- The confirmation link is only valid for three days. If the three days are over, just click on the button and you will get a new e-mail.
- If you do not have a German identity card or passport, please call us on 01806 123 400 400 (€ 0.20 / call from the German landline, max € 0.60 / call from the mobile network). We will then send you the necessary documents for a PostIdent procedure.
Your Sky Ticket Team
Wow, what a ridiculous system, borderline illegal (noone warns you that you have to have a German ID in order to watch content, if you don't you'll need to pay more to get verified).
I also have not received an age verification email or anything like that, but now my account is locked because I entered the age PIN wrong, thinking it's the login pin...