2 Replies Latest reply on Jun 20, 2019 12:40 AM by alejandro318 RSS

    Not receiving activation link

    duartedf

      Hi,

       

      I registered for Sky Ticket a couple of days ago, but I never received any confirmation email. Nevertheless, the fee was already taken from my credit card! Now, the money is gone but I cannot access Sky Ticket because my account is not activated. Any ideas of what might be going on?

       

      And, yes, I:

         - checked the spam folder;

         - asked for another confirmation email;

         - confirmed that my email address is properly spelled;

       

      Any help is appreciated!

      Duarte