1 Reply Latest reply on Apr 10, 2019 6:00 PM by Katja Z. RSS

    Cannot reset the PIN

    ofeshchenko

      Hello

       

      I have got Sky via UPC Austria. Now I try to reset the PIN, but the sky website displays error screen - " Die eingegebeneSky PIN ist falsch" and requests to reset the PIN again

       

      Can you help, please?

       

      thanks

      Oleksiy

        • Re: Cannot reset the PIN
          Katja Z.

          HI Oleksiy, I'm happy to help you. Please Write your customer number to me via private message. For data matching, I also need your birth date and the name of the bank stored with us. If none is specified or you have a different type of payment, then the current address. Also give me four quantists for the desired sky pin.

           

          You can find out how you write to me personally here: https://community.sky.de/docs/DOC-1005

           

          Regards, Katja