4 Replies Latest reply on Mar 12, 2019 9:08 AM by mbinerbay RSS

    Paid SkyTicket but never received account confirmation email and cannot verify age




      I suscribed to SkyTicket on March 5, 2019 and paid the 5 Euro monthly fee. I never received an account confirmation email.

      After paying I could not confirm my age because I am not a German citizen. I tried calling the hotline but they told me I needed to wait for an account confirmation email and have a customer number. They also cannot find my account via email or phone number. It has been a week now and I have no account on SkyTicket as it seems but have paid the monthly fee.


      Thanks you for the help.