12 Replies Latest reply on May 24, 2018 11:47 AM by backy RSS

    Cancel subscription


      Hi everyone,


      I'm sorry for not being able to write in German, but I'l still at my learning phase and I can't express myself good, especially for these technical problems.


      As I mentioned in one of my previous posts, there is no way for me to watch Sky, because the building doesn't have cable connection with any provider, and I also can't get reception via satellite, because my balcony is on the wrong side of the building (to reach Astra). I also can't do it in the roof, because my landlord said we don't have insurance for that.

      I already spend over 200 euros on hardware and cables to make this work, still nothing!


      So what's the procedure of canceling my contract? I've been paying for sky for over 5months, and I couldn't watch it one day!

      Will I have to pay any penalties or something? Please let me know what I need to do.