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Confirmation Email never received

Geräuschemacher
Posts: 2
Post 1 von 2
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Confirmation Email never received

Hello ,

I registered for Sky Ticket a couple of week ago, but I never received any confirmation email. Nevertheless, the fee was already taken from my credit card! Now, the money is gone but I cannot access Sky Ticket because my account is not activated. Any ideas of what might be going on?

I have already

   - checked the spam folder;

   - asked for another confirmation email;

   - confirmed that my email address is properly spelled;

Any help is appreciated!

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Ehemaliger Sky Mitarbeiter
Posts: 862
Post 2 von 2
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Re: Confirmation Email never received

Hi Alejandro,

sorry for the inconvenience. I'll check it all for you. Please send me your first and last name, your address and your date of birth in a direct message. I am sure that we will find a solution for you.
Best regards
Peter

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