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Need help in cancellation

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Geräuschemacher
Posts: 1
Post 1 von 5
136 Ansichten

Need help in cancellation

Hi mods,

I recently purchased a sky ticket (entertainment), but got stuck with age verification (I have a non-german passport). I could not complete the process and unfortunately now just want to cancel the monthly service so that my card won't be charged.

Kindly help me in this regard.

Thanks!

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Schnitt
Posts: 1,190
Post 2 von 5
48 Ansichten

Re: Need help in cancellation

you speake german, please.

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Regie
Posts: 19,692
Post 3 von 5
48 Ansichten

Re: Need help in cancellation

please write an email to service@sky.de

may be it will last 3 weeks until sky could give an answer.

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Regie
Posts: 19,692
Post 4 von 5
48 Ansichten

Re: Need help in cancellation

0180 614 00 00

Ticket Hotline

I don`t know if they are speaking English

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Moderator
Posts: 870
Post 5 von 5
48 Ansichten

Re: Need help in cancellation

Hi asthav,

sorry for my late reply.

I am glad about you want to subscribe our programm. But unfortunately you've to verificate your age und identity via Post Ident procedure. So please send me your email address in private message. Subsequently i will start the procedure for you.

Best regards, Peter

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