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Age Verification without German ID

Geräuschemacher
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Age Verification without German ID

Hello,

I don't have any German ID to be submitted for age verification. Can anyone/moderator help me with the procedure for the post-ident verification soon?

Thanks,

Avinash

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Geräuschemacher
Posts: 1
Post 2 von 12
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Re: Age Verification without German ID

Hi I have the same problem. Any help is welcomed!

Geräuschemacher
Posts: 1
Post 3 von 12
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Re: Age Verification without German ID

Hi,

I have the same problem. I talked to customer service and they told me it takes 5 days until they send me the PostIdent documentation. However, it seems like an awfully long time compared to German customers.

Any other solution other than the 5+ days wait for PostIdent is appreciated.

Best,

Maria

Geräuschemacher
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Post 4 von 12
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Re: Age Verification without German ID

This is straight discrimination, if they were serious abiut this they would add Idnow supports for any europe Id.

In my opinion a disgrace, in this time to activate through other data. Shame.

Geräuschemacher
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Re: Age Verification without German ID

Sadly I had the same issue! I am waiting for a response from the moderators

Special Effects
Posts: 5
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Re: Age Verification without German ID

Hi I have the same problem -- PLEASE HELP!


I paid, asks me to call customer service if i don´t have a DE passport/ID.


I call Customer Service automated voice that asks me for a customer number but VOILA -- I DON`T HAVE A KUNDENNUMMER OF COURSE....


I really hope someone helps soon because this is frankly ridiculous!

Moderator
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Post 7 von 12
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Re: Age Verification without German ID

Hello everyone, sorry for the late reply.

If you do not have a german identity card or passport, a postident procedure must be initiated.

If this has not yet been done and you still want it, please send me following data via private message:

- your full name
- your birthday
- your address
- your phone number and e-mail address

To send me a private message, click on my profile and chose "Nachricht".

Regards, Sanny

(If you speak German, please write to me in German.)

Moderator
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Post 8 von 12
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Re: Age Verification without German ID

When you have a german identity card or passport, send me following data via private message:


- customer number oder e-mail address

- your birthday

Geräuschemacher
Posts: 1
Post 9 von 12
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Re: Age Verification without German ID

I have the same issue. I've paid for a month, tried to verify my details, the phone was not working, tried to contact customer service by email, nobody replied. it's been one week and still nothing

Geräuschemacher
Posts: 2
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Re: Age Verification without German ID

hey mcor, just as an info, you can find the kundennummer on top of the first email you received for Sky.

Geräuschemacher
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Post 11 von 12
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Re: Age Verification without German ID

hi Sanny, I sent you a private message.

Geräuschemacher
Posts: 1
Post 12 von 12
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Betreff: Age Verification without German ID

Hi @Sanny_G ,

I sent you a private message with the information you requested.

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