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Age Verification for SkyTicket

mazd21
Geräuschemacher
Posts: 1
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Age Verification for SkyTicket

Hello. I've just registered to Sky Ticket but I've failed to verify my age. My language skill is not very good to verify it over a phone either. I'm seeking for some guidance/help.

Thank You & Regards

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miika
Regie
Posts: 25,399
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Re: Age Verification for SkyTicket

please wait a few days. An admin will come here.

Nadine
Moderator
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Re: Age Verification for SkyTicket

Hi mazd21,

you received a privat message.

Regards, Nadine

randytadeo
Geräuschemacher
Posts: 2
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Re: Age Verification for SkyTicket

Hi Admin,

I have the same problem regarding my Sky Ticket.

I also need your help for Age Verification. I don't have any German ID, but I have my passport with me.

Sorry, I speak only a little Deutsch.

I would really appreciate it if you could help me.

Thanks.

Regards,

Randy

KatjaZ
Moderator
Posts: 1,735
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Re: Age Verification for SkyTicket

Good evening Randy, I'm happy to help you. Please write me the following dates in a private message: Your address, email address, birth date and mobile phone number.

You can find out how you write to me personally here: https://community.sky.de/docs/DOC-1005

Regards, Katja

cemyogurtcu
Geräuschemacher
Posts: 1
Post 6 von 48
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Re: Age Verification for SkyTicket

Hi Admin,

I have the same problem regarding my Sky Ticket.

I also need your help for Age Verification.

I would really appreciate it if you could help me.

Thanks.

didi
Regie
Posts: 6,059
Post 7 von 48
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Re: Age Verification for SkyTicket

It's weekend. Maybe you have to wait for some days and an Admin. will answer your requests beginning next week only.

Good luck!

ppspune
Geräuschemacher
Posts: 2
Post 8 von 48
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Re: Age Verification for SkyTicket

Hi Admin

I also have the same issue, Money deducted from bank account but I can't verify my age as I don't have a German passport.

Pl help or advise how do I get a refund.

emil94
Kaffeekocher
Posts: 2
Post 9 von 48
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Re: Age Verification for SkyTicket

Hi,

Am also in the same situation. Would greatly appreciate help with Age Verification.

Thanks!

miika
Regie
Posts: 25,399
Post 10 von 48
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Re: Age Verification for SkyTicket

there will be no support today - you`ll wait 3-4 days here. Hotline is not available.

KatjaZ
Moderator
Posts: 1,735
Post 11 von 48
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Re: Age Verification for SkyTicket

Good morning cemyogurtcu and thallippoli,

I've responded to you private news.

ppspune Excuse the unamenities. I'm happy to help you. Please write me the following dates in a private message: Your address, email address, birth date and mobile phone number.

You can find out how you write to me personally here: https://community.sky.de/docs/DOC-1005

Regards, Katja

fvera
Geräuschemacher
Posts: 1
Post 12 von 48
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Re: Age Verification for SkyTicket

Hi everyone,

I have the same problem described here, I paid but I couldn't pass the age verification because of I don't have a German ID, please, do I need to send the information directly to the admin?

Thank you so much

Best Regards

parth
Kaffeekocher
Posts: 1
Post 13 von 48
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Re: Age Verification for SkyTicket

Hi,

I registered for Sky Ticket yesterday, but I never received any confirmation email. Nevertheless, the fee was already taken from my debit card! Now, the money is gone but I cannot access Sky Ticket because my account is not activated. Any ideas of what might be going on?

Also age verification failed as I do not have German identity card.

And, yes, I:

- checked the spam folder;

- asked for another confirmation email;

- confirmed that my email address is properly spelled;

Any help is appreciated!

Parth Singh

santa1
Kaffeekocher
Posts: 1
Post 14 von 48
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Re: Age Verification for SkyTicket

I gave the wrong DOB at Registration as it is sensitive information and  I don't wanna put it right in every website. Money deducted and stuckd now cause my ID and registration DOB doesn't match. How to proceed now. I have wasted yesterday and today , just trying to reach SkyTicket customer care. Anyone any help, the GOT season is not too far.


Moderator and Admin please help me.... katjaz

Nicht anwendbar
Posts: 31,896
Post 15 von 48
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Re: Age Verification for SkyTicket

Hi admin,

Am also in the same situation. Would greatly appreciate help with Age Verification.

Thanks!

stevew99
Special Effects
Posts: 4
Post 16 von 48
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Re: Age Verification for SkyTicket

yes pls help me I got no confirmation email but money was taken. I cant verify my age due to the lack of german passport. send help pls appreciated.

prateeksaluja
Geräuschemacher
Posts: 3
Post 17 von 48
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Re: Age Verification for SkyTicket

Hello Katja,

I have the same issue. I ordered on SUnday. Please help. have sent you the details via message.

Thank you.

djc_chaplin
Geräuschemacher
Posts: 1
Post 18 von 48
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Re: Age Verification for SkyTicket

I have the same problem and cannot access GOT. Could a mod please help reaolve this 

nathi1808
Special Effects
Posts: 5
Post 19 von 48
1.739 Ansichten

Re: Age Verification for SkyTicket

Hi admin,

I am in the same situation, I have registered, and tried to confirm my age with a German ID, but keeps saying "please check if your date of birth is correct". Would greatly appreciate help as GOT is already out and I cannot access my account....

Thanks!

arkalyk
Geräuschemacher
Posts: 1
Post 20 von 48
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Re: Age Verification for SkyTicket

Has anyone had any success with solving the issue here?

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