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Age Verification Check - please help me to cancel

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Age Verification Check - please help me to cancel

Signed up for Sky Ticket but not a german passport holder. No wish to go through the postident process as it takes too long and nobody else needs this for streaming services. I can not log into my account / account is not found. I do not speak good german. Mods -  Please help me to cancel the account.

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Moderator
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Age Verification Check - please help me to cancel

Hi ossky,

excuse the delayed reaction.

Please send me your customer number or e-mail address in a private message. Go to my profile and then click on "Nachricht". I'll check your account.

Best regards, Conny
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Betreff: Age Verification Check - please help me to cancel

have messaged you, thanks

Geräuschemacher
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Betreff: Age Verification Check - please help me to cancel

Hi, 

I've been trying to register for Skyticket for a few months (non-EU e don't speak German), and never got past the age verifcation step.

 

Yesterday, i tried registering again and endep up with the monthly fee charged from my Paypal account, but I don't wish to do it any longer.

 

Please, how can I cancel and have the payment canceled?

 

Thank you very much!

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Betreff: Age Verification Check - please help me to cancel

Hello @izabellafontene,

sorry for the late response. Please send me a private message with your email-address. I also need your full name and your address. To send me a message go on my profile. There you'll find the button "Nachricht"/"Message" in the top right corner.

Regards,
Benni
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