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New Sky customer Through A1 not able to reset pin or password

green_mango
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New Sky customer Through A1 not able to reset pin or password

I got sky sports through A1 box. I got the channel, but when i try to login with temprary passcode its not working , Even though i try to reset the password its shows that my email not confirm yet , When i confirm the email , query has been successfully submitted but never get any email after that. 

When i try to contact the chat support unless i login they not able to support. 

i would like to know any email or any place i can raise the complaint. 

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Nadine
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Re: New Sky customer Through A1 not able to reset pin or password

Hello @green_mango

 

please send me your customer number, date of birth and the name of the bank from which we debit. If you have PayPal as your payment method, please send me your current address and the last 4 digits of your credit card.

Go to my profile and click on "Message".

 

Regards, 

Nadine 

green_mango
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Re: New Sky customer Through A1 not able to reset pin or password

i have send the information requested . Much appreciated the quick reply.

green_mango
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Re: New Sky customer Through A1 not able to reset pin or password

@Nadine  Thank you very much i got email to confirm and able to reset password. 

 

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