Paid SkyTicket but never received account confirmation email and cannot verify age

[mbinerbay]

Hi,

I suscribed to SkyTicket on March 5, 2019 and paid the 5 Euro monthly fee. I never received an account confirmation email.

After paying I could not confirm my age because I am not a German citizen. I tried calling the hotline but they told me I needed to wait for an account confirmation email and have a customer number. They also cannot find my account via email or phone number. It has been a week now and I have no account on SkyTicket as it seems but have paid the monthly fee.

Thanks you for the help.

Murat

[#2]

Hello mbinerbay,

How did you pay for the ticket?

[mbinerbay]

Hi, I paid wait debit card online. I can see it in my bank transaction history

[#4]

Hello,

can you see this as pending or booked transaction?

[mbinerbay]

Booked, the amount has been subtracted from my account balance